Frequently Asked Questions
Some answers to the most frequently asked questions we receive. If you can't find the help you need feel free to Contact Us
Buying Product
Whats included in the price?
Package contents includes 1x PixelBox, 1x Usb cable, 1x 5v 4a Power supply. Purchasing WeePixelBox directly also entitles you to full access to all resources on our website.
How long does shipping take and what's the cost?
If you order before 3pm Mon-Fri we will dispatch same day. Shipping is currently free to any UK address.
Installation
My PixelBox arrived, How do i get started?
Great, welcome to the club. Power up your PixelBox and watch our quick introduction and demonstration. Check out our Getting Started to get customising.
My PixelBox is not detected.
Make sure you have followed step 3 in our Getting Started guide. Drivers can be found here.